Help center
Frequently asked questions
How long does shipping take?
How long does shipping take?
Orders are processed within 1–3 business days. Estimated delivery: USA & Canada 7–12 business days, UK & Europe 8–14, rest of the world 10–20. See our Shipping Policy.
Is shipping really free?
Is shipping really free?
Yes — standard shipping with tracking is free on every order, worldwide.
How can I track my order?
How can I track my order?
As soon as your order ships you'll receive an email with your tracking number. Enter it on our Track Your Order page to follow your parcel.
How do I choose my size?
How do I choose my size?
Each product page includes a size guide in the photos or description. Between two sizes? We recommend the larger one for comfort.
Can I return or exchange an item?
Can I return or exchange an item?
Yes. You have 30 days after delivery to request a return or exchange. For hygiene reasons, bras and intimate apparel must be unworn with tags attached. Read our Refund Policy.
How do quantity discounts work?
How do quantity discounts work?
Buy 2 items and get 10% off, buy 3 or more and get 15% off. The discount is applied automatically at checkout — no code needed.
Which payment methods do you accept?
Which payment methods do you accept?
We accept major credit and debit cards and other secure payment methods shown at checkout. All payments are encrypted and processed securely.
Will I pay customs fees?
Will I pay customs fees?
Orders shipped outside the country of dispatch may be subject to import duties or taxes set by your country. These charges, if any, are the customer's responsibility.
How can I contact you?
How can I contact you?
Email us at support@gadzit.net or use our contact form. We reply within 24–48 hours, 7 days a week.