Politique de remboursement
We want you to love your order. If something isn't right, you can return it within 30 days of delivery.
Eligibility
- Items must be unworn, unwashed, and in their original condition with all tags and packaging attached.
- For hygiene reasons, bras and intimate apparel can only be returned if they have not been worn and the hygiene protection/tags are intact.
- Sale items and gift cards are final sale unless they arrive defective.
How to start a return
Email us at gadzit01@yahoo.com with your order number and the item(s) you want to return. We will reply with the return address and instructions. Items sent back without first contacting us will not be accepted.
Return shipping
Return shipping costs are the customer's responsibility and are non-refundable. We recommend using a trackable shipping service; we are not responsible for returns lost in transit.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds are issued to the original payment method within 10 business days. Your bank or card issuer may take additional time to post the credit. Original shipping fees are non-refundable.
Exchanges
The fastest way to get a different size or color is to return the item for a refund and place a new order.
Damaged, defective, or wrong items
Please inspect your order on arrival and contact us within 7 days of delivery with your order number and photos of the issue. We will send a replacement or a full refund, including shipping, at no cost to you.
Late or missing refunds
If you haven't received your refund after 10 business days, check with your bank first, then contact us at gadzit01@yahoo.com.